Comments on: 123-Reg Problems - Approach with Care http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html UK affiliate marketing news, views and podcast interviews. Thu, 04 Dec 2008 18:44:09 +0000 http://wordpress.org/?v=2.5.1 By: mark hankins http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-96966 mark hankins Wed, 16 Jul 2008 13:19:58 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-96966 We have the same nameserver problems with 123-reg on a regular basis. I phones them (20 minute wait) and was told there was no problem at their end, they blamed our hosting and network settings, which I know were correct because I set them myself. The sites concerned had been working fine, suddenly offline, our server was fine. You tell me? I've sent watchdog (BBC programme) details of this from here; http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_computers.shtml Feel free to do the same, I'm sick of this and am now moving my domains to moniker. We have the same nameserver problems with 123-reg on a regular basis. I phones them (20 minute wait) and was told there was no problem at their end, they blamed our hosting and network settings, which I know were correct because I set them myself. The sites concerned had been working fine, suddenly offline, our server was fine. You tell me?

I’ve sent watchdog (BBC programme) details of this from here;

http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/contact_computers.shtml

Feel free to do the same, I’m sick of this and am now moving my domains to moniker.

]]> By: Dave Weiss http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-96219 Dave Weiss Thu, 10 Jul 2008 17:34:33 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-96219 Here is something I tried to do that has been a complete nightmare! 1. Create a www subdomain and point it to a TypePad account subdomain with a a CNAME. 2. Forward the non-www of the domain to the www. FUBAR! You can do the CNAME, no problem, but try forwarding the non-www to www. I have never seen anything like this, and I've worked with dozens of DNS servers, cPanel-like interfaces, registrars, etc. How do these people stay in business? Here is something I tried to do that has been a complete nightmare!

1. Create a www subdomain and point it to a TypePad account subdomain with a a CNAME.
2. Forward the non-www of the domain to the http://www.

FUBAR!

You can do the CNAME, no problem, but try forwarding the non-www to http://www.

I have never seen anything like this, and I’ve worked with dozens of DNS servers, cPanel-like interfaces, registrars, etc.

How do these people stay in business?

]]> By: Simon Lewis http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-86254 Simon Lewis Fri, 25 Apr 2008 09:55:40 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-86254 What you need are geographical numbers they are often included in you mobile talk plan or even free. They can be found at http://www.saynoto0870.com For 123-reg number 0871 230 9525 Call: Stoke on trent (01782) 605 399 - Number no longer in use! Call: London (0208) 5877558 - Answered straight away For Webfusion number 0871 230 9525 Call: Stoke on trent (01782) 605 800 - Number no longer in use! Call: Free on 0800 031 7800 - technical support (option 2) gives 0845 130 6956 0800 are often not included in your mobile talk plan so use the geographical. For Webfusion number 0845 130 6956 (technical support) Call: Stoke on trent (01782) 605 800 - Number no longer in use! Try calling: London (0208) 5877558 - (123reg) they are the same company Regards Simon What you need are geographical numbers they are often included in you mobile talk plan or even free. They can be found at http://www.saynoto0870.com

For 123-reg number 0871 230 9525
Call: Stoke on trent (01782) 605 399 - Number no longer in use!
Call: London (0208) 5877558 - Answered straight away

For Webfusion number 0871 230 9525
Call: Stoke on trent (01782) 605 800 - Number no longer in use!
Call: Free on 0800 031 7800 - technical support (option 2) gives 0845 130 6956
0800 are often not included in your mobile talk plan so use the geographical.

For Webfusion number 0845 130 6956 (technical support)
Call: Stoke on trent (01782) 605 800 - Number no longer in use!
Try calling: London (0208) 5877558 - (123reg) they are the same company

Regards
Simon

]]> By: John W http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-83197 John W Thu, 03 Apr 2008 12:08:58 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-83197 Moved my hosting to PipeTen. No problems with this. Their support is spot on with only about a couple of hour turnaround in my experience. Moved my hosting to PipeTen. No problems with this.

Their support is spot on with only about a couple of hour turnaround in my experience.

]]> By: Mark Anderson http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-83191 Mark Anderson Thu, 03 Apr 2008 11:38:05 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-83191 Like Gill above, I just stumbled across this blog whilst looking for 123 reg phone number. I purchased a domain through them last week and went to the site on Monday to purchase a hosting package. Thinking that I had better check that they supported the language first, I raised a ticket and backed it with an email the next morning - no response to either. I have just phoned them - thank you Frazer, I did not see the number on their contact page - and got a very friendly and helpful girl who explained that they do not support php and have recommended their "sister site" webfusion. I know that I sjould have looked online for areas such as this blog to check them out beforehand and I suppose I have learned a lesson in not doing so. But, have any of the above posters got an opinion on webfusion and whether I will have trouble now hosting my new domain with anyone other than a company 123 are happy with. Best regards Mark Like Gill above, I just stumbled across this blog whilst looking for 123 reg phone number.

I purchased a domain through them last week and went to the site on Monday to purchase a hosting package. Thinking that I had better check that they supported the language first, I raised a ticket and backed it with an email the next morning - no response to either.
I have just phoned them - thank you Frazer, I did not see the number on their contact page - and got a very friendly and helpful girl who explained that they do not support php and have recommended their “sister site” webfusion.

I know that I sjould have looked online for areas such as this blog to check them out beforehand and I suppose I have learned a lesson in not doing so. But, have any of the above posters got an opinion on webfusion and whether I will have trouble now hosting my new domain with anyone other than a company 123 are happy with.

Best regards
Mark

]]> By: Mike Hatch http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-81205 Mike Hatch Mon, 17 Mar 2008 14:01:46 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-81205 Thsi company has organised itself to rip off the general public. They hide their identity under many company names such as GX Networks, Concentric, XO communications, and the latest is Pipex one Ltd. They cannot be contacted unless you ring a premimum line which keeps you holding forever at 10p per minute. They do not fall under the regulator Ofcom I have tried that and the consumer people only tell you to sue them through the courts. My advice to everyone is not to get involved with this company you will get your fingers burnt. Cheap to get you in, very expensive to get out. Be warned!!!! Thsi company has organised itself to rip off the general public. They hide their identity under many company names such as GX Networks, Concentric, XO communications, and the latest is Pipex one Ltd. They cannot be contacted unless you ring a premimum line which keeps you holding forever at 10p per minute. They do not fall under the regulator Ofcom I have tried that and the consumer people only tell you to sue them through the courts. My advice to everyone is not to get involved with this company you will get your fingers burnt. Cheap to get you in, very expensive to get out. Be warned!!!!

]]> By: john ward http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-79920 john ward Sat, 08 Mar 2008 11:02:24 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-79920 You're doing a great job. This site (along with the majority of 'hosts' on the web) is mis-selling under the Sale of Goods & Services legislation. My site notbornyesterday.org spends a great deal of time laughing at them, harrassing them and repporting themto the various bodies available. Sadly, most of these seemtpo be dead bodies. One way to overcome the service problem is to send an email demanding a refund of charges,and then when they ignore it issue a winding-up order. In the meantime, I will tell all interested people to avoid these villains like the bubonic plague they so clearly are. Best John Ward You’re doing a great job. This site (along with the majority of ‘hosts’ on the web) is mis-selling under the Sale of Goods & Services legislation. My site notbornyesterday.org spends a great deal of time laughing at them, harrassing them and repporting themto the various bodies available. Sadly, most of these seemtpo be dead bodies.

One way to overcome the service problem is to send an email demanding a refund of charges,and then when they ignore it issue a winding-up order.

In the meantime, I will tell all interested people to avoid these villains like the bubonic plague they so clearly are.

Best

John Ward

]]> By: acey http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-79520 acey Wed, 05 Mar 2008 20:22:35 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-79520 Hi can anyone help me i have hosted my website onto 123 reg its showing in the manage my files but there is still the 123 reg homepage when i try and view my website how long does it generally take to go live? Hi can anyone help me i have hosted my website onto 123 reg its showing in the manage my files but there is still the 123 reg homepage when i try and view my website how long does it generally take to go live?

]]> By: Ashley Guest http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-79246 Ashley Guest Mon, 03 Mar 2008 11:21:38 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-79246 I moved away from 123-reg last year. after problems changing my Name server. For some reason, for this particular domain, it just wouldn't change and i had to raise a support ticket each time i needed it changed (now i know you don't really need to change Nameservers that often, i just happed to change host 2 times last year) after about a million emails and phone calls, i gave up and moved my domains to another registtra. The 0871 230 9525 is the best way to get support, however, it's pot luck weather you get someone who actually knows what they're talkin about! I moved away from 123-reg last year. after problems changing my Name server. For some reason, for this particular domain, it just wouldn’t change and i had to raise a support ticket each time i needed it changed (now i know you don’t really need to change Nameservers that often, i just happed to change host 2 times last year) after about a million emails and phone calls, i gave up and moved my domains to another registtra.

The 0871 230 9525 is the best way to get support, however, it’s pot luck weather you get someone who actually knows what they’re talkin about!

]]> By: Mark Rowe http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-60594 Mark Rowe Tue, 18 Dec 2007 11:58:06 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-60594 thanks for this, I managed to find it in the end it seems that sites aren't added instantly but take upto 48 hours. Fair enough seems to be up and running now. thanks for this, I managed to find it in the end it seems that sites aren’t added instantly but take upto 48 hours. Fair enough seems to be up and running now.

]]> By: Fraser Edwards http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-60593 Fraser Edwards Tue, 18 Dec 2007 11:54:41 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-60593 The 123-reg telephone number is on their site here http://www.123-reg.co.uk/contactUs.shtml "Telephone us on 0871 230 9525. We're here 9am - 7pm Monday to Friday. Calls cost 10p per minute from a BT landline. We sometimes get busy at peak times." The 123-reg telephone number is on their site here

http://www.123-reg.co.uk/contactUs.shtml

“Telephone us on 0871 230 9525. We’re here 9am - 7pm Monday to Friday. Calls cost 10p per minute from a BT landline. We sometimes get busy at peak times.”

]]> By: Mark Rowe http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-60327 Mark Rowe Mon, 17 Dec 2007 15:31:46 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-60327 Please can someone give me this telephone number to call 123 reg on?? I have just built the Instant site thing but it keeps taking me to 123 reg website when I put my address in the browser! Many thanks Mark R Please can someone give me this telephone number to call 123 reg on?? I have just built the Instant site thing but it keeps taking me to 123 reg website when I put my address in the browser!
Many thanks
Mark R

]]> By: 123-Reg DNS Issues & Other Problems - Fraser’s Affiliate Marketing Blog http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-52805 123-Reg DNS Issues & Other Problems - Fraser’s Affiliate Marketing Blog Tue, 20 Nov 2007 14:42:02 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-52805 [...] domain. It seems lately they’ve been having lots of problems though and an old post of mine 123-Reg Problems - Approach with Care is gathering loads of comments from disgruntled [...] [...] domain. It seems lately they’ve been having lots of problems though and an old post of mine 123-Reg Problems - Approach with Care is gathering loads of comments from disgruntled [...]

]]> By: pete c http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-52093 pete c Sun, 18 Nov 2007 22:06:36 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-52093 Daily.co.uk is who I moved to 2 months ago. 100% satisfied. 123 is a joke, a very bad joke. Daily.co.uk is who I moved to 2 months ago. 100% satisfied. 123 is a joke, a very bad joke.

]]> By: Andrew http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51897 Andrew Sun, 18 Nov 2007 11:52:47 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51897 123-reg are back and working now using ns.webfusion.co.uk. ns2.webfusion.co.uk. as their own nameservers after trying out ns.123-reg.co.uk and ns.hosteurope.co.uk configurations since around friday lunchtime. The nameservers for hundreds of thousands of their customers domains have been changed with lots of dns records including A records and MX records lost so a huge amount of work for 123-reg customers to do to recover from the damage and more ongoing email misery until fixed. In UK hosting terms this is the equivalent of cleaning up after a massive hurricane. We havn't started to count the SEO damage but have already seen to long established PR4 sites in our portfolio dropped to PR2 as a result of the chaos with 123-reg. Right now the ns.webfusion.co.uk. & ns2.webfusion.co.uk. nameservers are advertising they they will do recursive lookups (i.e; are open to abuse and dos attacks) although they appear to be blocking such attempts at the moment. ns.123-reg.co.uk & ns1.123-reg.co.uk have the same problem. There are several other strange apparent misconfigurations with the nameservers at the moment including a very high TTL meaning that the dns changes their customers may take a long time to propagate. After using 123-reg for many years and advising many others to do so we've spent the night (yes - nearly all of it) moving the nameservers for all the domains we look after as far away from 123-reg/pipex/hosteurope/webfusion as we can as a temporary move prior to transferring all our names away over the next 2 days. After several years of recommending 123-reg (as they deserved it) we are now after a year of downward spiralling appaling service and reliability advising clients, friends, and associates to move away ASAP and doing the same ourselves. 123-reg are back and working now using ns.webfusion.co.uk.
ns2.webfusion.co.uk. as their own nameservers after trying out ns.123-reg.co.uk and ns.hosteurope.co.uk configurations since around friday lunchtime.

The nameservers for hundreds of thousands of their customers domains have been changed with lots of dns records including A records and MX records lost so a huge amount of work for 123-reg customers to do to recover from the damage and more ongoing email misery until fixed. In UK hosting terms this is the equivalent of cleaning up after a massive hurricane.

We havn’t started to count the SEO damage but have already seen to long established PR4 sites in our portfolio dropped to PR2 as a result of the chaos with 123-reg.

Right now the ns.webfusion.co.uk. & ns2.webfusion.co.uk. nameservers are advertising they they will do recursive lookups (i.e; are open to abuse and dos attacks) although they appear to be blocking such attempts at the moment. ns.123-reg.co.uk & ns1.123-reg.co.uk have the same problem. There are several other strange apparent misconfigurations with the nameservers at the moment including a very high TTL meaning that the dns changes their customers may take a long time to propagate.

After using 123-reg for many years and advising many others to do so we’ve spent the night (yes - nearly all of it) moving the nameservers for all the domains we look after as far away from 123-reg/pipex/hosteurope/webfusion as we can as a temporary move prior to transferring all our names away over the next 2 days. After several years of recommending 123-reg (as they deserved it) we are now after a year of downward spiralling appaling service and reliability advising clients, friends, and associates to move away ASAP and doing the same ourselves.

]]> By: Todd http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51863 Todd Sun, 18 Nov 2007 10:11:16 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51863 Things are looking up. My sites are back on their nameservers now....I just gotta go through them all now and add the type and MX records back....deep joy Things are looking up. My sites are back on their nameservers now….I just gotta go through them all now and add the type and MX records back….deep joy

]]> By: Clarke http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51591 Clarke Sat, 17 Nov 2007 13:58:17 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51591 Hi there. Just wanted to say thanks to Gavin & Tony for their info about 123-reg. I'm having lots of difficulty today seeing our website. Let's hope they get the problems sorted soon. Hi there. Just wanted to say thanks to Gavin & Tony for their info about 123-reg. I’m having lots of difficulty today seeing our website. Let’s hope they get the problems sorted soon.

]]> By: Tony - 123 DNS ISSUES - Nov 07 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51565 Tony - 123 DNS ISSUES - Nov 07 Sat, 17 Nov 2007 11:24:11 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51565 Their DNS seems to have been down since around 4pm Friday 16th Nov 07. Unfortunately their support site is on that DNS, so no way of making contact! I've faxed them just to make myself feel happy ! I must say, in 4 years I've not had a problem (until now), and I have 5 minute monitoring on my sites. I have always received answers to e-mail questions, so fingers crossed they are sorting it out asap ! Just a note - I am not connected to them in any way, it's just that people are always ready to complain when things go wrong, but stay quiet when things are OK :-) Their DNS seems to have been down since around 4pm Friday 16th Nov 07. Unfortunately their support site is on that DNS, so no way of making contact! I’ve faxed them just to make myself feel happy !

I must say, in 4 years I’ve not had a problem (until now), and I have 5 minute monitoring on my sites. I have always received answers to e-mail questions, so fingers crossed they are sorting it out asap ! Just a note - I am not connected to them in any way, it’s just that people are always ready to complain when things go wrong, but stay quiet when things are OK :-)

]]> By: Gavin - 123 DNS ISSUES - Nov 07 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51356 Gavin - 123 DNS ISSUES - Nov 07 Fri, 16 Nov 2007 18:45:10 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-51356 If anyone stumbles across this in the next few days - I have spoken just to the 123 guys today - they have been having major outages with their DNS servers for a couple of weeks and it has got worse today. They are working on it but its just one of those things - however I have normally found their uptime to be very good indeed - with the excepeption of when Gloucester etc was under 5 feet of water in September and their call centre had to shut, I cant rememeber any other downtime... Also they have changed their 0870 number to only charge 10p a minute - it was £1.50 last time I rang!!!!!!!!! If anyone stumbles across this in the next few days - I have spoken just to the 123 guys today - they have been having major outages with their DNS servers for a couple of weeks and it has got worse today.

They are working on it but its just one of those things - however I have normally found their uptime to be very good indeed - with the excepeption of when Gloucester etc was under 5 feet of water in September and their call centre had to shut, I cant rememeber any other downtime…

Also they have changed their 0870 number to only charge 10p a minute - it was £1.50 last time I rang!!!!!!!!!

]]> By: Gareth Davies http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-43497 Gareth Davies Fri, 12 Oct 2007 15:27:57 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-43497 I too have been a customer of 123-Reg for a few years and agree things have gone seriously downhill. Just found out this week that a domain they had auto-renewed and invoiced me for earlier this year, has not in fact been renewed at all! Then today tried to register a domain, paid with my usual credit card but it was rejected with the message: "Oops! To protect against fraud, your purchase has been placed on hold. Please contact our support department quoting the reference number BID - xxxxxx". That's twice in two weeks that's happened. They make it almost impossible to find their support number on their website (it's 0871 230 9525 by the way) and I too just get the 25 minute current wait message so I assume this is just a fixed message! I have submitted my problems via the ticket system on their support site, so will just have to wait and see if they get back to me. Looks like I need to move the 160 domains I have registered with them elsewhere. Shocking! I too have been a customer of 123-Reg for a few years and agree things have gone seriously downhill. Just found out this week that a domain they had auto-renewed and invoiced me for earlier this year, has not in fact been renewed at all! Then today tried to register a domain, paid with my usual credit card but it was rejected with the message: “Oops! To protect against fraud, your purchase has been placed on hold. Please contact our support department quoting the reference number BID - xxxxxx”. That’s twice in two weeks that’s happened. They make it almost impossible to find their support number on their website (it’s 0871 230 9525 by the way) and I too just get the 25 minute current wait message so I assume this is just a fixed message!

I have submitted my problems via the ticket system on their support site, so will just have to wait and see if they get back to me. Looks like I need to move the 160 domains I have registered with them elsewhere. Shocking!

]]> By: pete http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-42147 pete Sat, 29 Sep 2007 17:38:35 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-42147 Jayne time to give up, they were using this excuse a year ago. The company is so useless now it is really just a scam, transfer your domains and email addresses and cut your losses... at least that part of their site works so you can redirect your domains! Jayne time to give up, they were using this excuse a year ago. The company is so useless now it is really just a scam, transfer your domains and email addresses and cut your losses… at least that part of their site works so you can redirect your domains!

]]> By: Stephen Swali http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-42136 Stephen Swali Sat, 29 Sep 2007 13:45:09 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-42136 123-reg are crap! I've been waiting on the phone in a queue for 35 minutes now! And I'm absolutely livid....! 123-reg are crap! I’ve been waiting on the phone in a queue for 35 minutes now! And I’m absolutely livid….!

]]> By: Jayne http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40810 Jayne Tue, 18 Sep 2007 08:39:27 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40810 Going insane at the moment trying to get the problem of my "mailbox quota exceeded". Have just handed out a lot of my business cards and no one can send me an email - this is really loosing me big business. Have emailed the support team and got the following reply: We currently have a problem with the popboxes, apologies for any inconvenience caused by this. We are in the process of adding more servers to deal with the increase in traffic that our pop server has received. This is being done over the next few days so you should start to see an improvement when retrieving mail." Great, except even getting one email would be considered an improvement!!!! Not a happy bunny!!!! I also have trouble trying to work out how to contact the support team - have been trying to send a folow up email but with no success. Going insane at the moment trying to get the problem of my “mailbox quota exceeded”. Have just handed out a lot of my business cards and no one can send me an email - this is really loosing me big business. Have emailed the support team and got the following reply:

We currently have a problem with the popboxes, apologies for any inconvenience caused by this.

We are in the process of adding more servers to deal with the increase in traffic that our pop server has received. This is being done over the next few days so you should start to see an improvement when retrieving mail.”

Great, except even getting one email would be considered an improvement!!!! Not a happy bunny!!!! I also have trouble trying to work out how to contact the support team - have been trying to send a folow up email but with no success.

]]> By: Kirstie http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40773 Kirstie Mon, 17 Sep 2007 23:31:07 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40773 Fed up with some emails taking hours to arrive, or not arriving at all. Transferred my hosting to Rackspace - paying more for a dedicated server but the personal service and spot-on delivery make it worthwhile. My advice - avoid 123 reg! Fed up with some emails taking hours to arrive, or not arriving at all. Transferred my hosting to Rackspace - paying more for a dedicated server but the personal service and spot-on delivery make it worthwhile. My advice - avoid 123 reg!

]]> By: pete http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40772 pete Mon, 17 Sep 2007 23:26:00 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40772 No reply from support for a week. Company is a joke now. Just transferred all my stuff to Daily.co.uk, where you can speak to real and helpful people on the phone and from where emails arrive immediately (even when 123 was working they arrived a minute or 2 late, god knows what they were doing with them!) No reply from support for a week. Company is a joke now.

Just transferred all my stuff to Daily.co.uk, where you can speak to real and helpful people on the phone and from where emails arrive immediately (even when 123 was working they arrived a minute or 2 late, god knows what they were doing with them!)

]]> By: mike http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40070 mike Tue, 11 Sep 2007 09:30:41 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40070 I have been with 123-reg a month, their tech support seemed bad but managed to work my way through despite them. The big problem is now they have sent me two emails saying my subscription is due for the next month, I have stored my credit card with them for payment which they took on Monday, but they have sent my ecommerce site to just their holding page and my customers can no longer see my hard work, I have emailed them and searched in vain for a phone number. I am now the proud owner of a very expensive 123 holding page. They are the worst company in history!! I use Lycos and 1&1 who are not too bad. I have been with 123-reg a month, their tech support seemed bad but managed to work my way through despite them. The big problem is now they have sent me two emails saying my subscription is due for the next month, I have stored my credit card with them for payment which they took on Monday, but they have sent my ecommerce site to just their holding page and my customers can no longer see my hard work, I have emailed them and searched in vain for a phone number. I am now the proud owner of a very expensive 123 holding page. They are the worst company in history!! I use Lycos and 1&1 who are not too bad.

]]> By: mike http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40069 mike Tue, 11 Sep 2007 09:30:20 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-40069 I have been with 123-reg a month, their tech support seemed bad but managed to work my way through despite them. The big problem is now they have sent me two emails saying my subscription is due for the next month, I have stored my credit card with them for payment which they took on Monday, but they have sent my ecommerce site to just their holding page and my customer can no longer see my hard work, I have emailed them and searched in vain for a phone number. I am now the proud owner of a very expensive 123 holding page. They are the worst company in history!! I use Lycos and 1&1 who are not too bad. I have been with 123-reg a month, their tech support seemed bad but managed to work my way through despite them. The big problem is now they have sent me two emails saying my subscription is due for the next month, I have stored my credit card with them for payment which they took on Monday, but they have sent my ecommerce site to just their holding page and my customer can no longer see my hard work, I have emailed them and searched in vain for a phone number. I am now the proud owner of a very expensive 123 holding page. They are the worst company in history!! I use Lycos and 1&1 who are not too bad.

]]> By: gill http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-39909 gill Sun, 09 Sep 2007 12:02:18 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-39909 hi ive stummbled over this site whilst trying to find 123 reg phone number, i sell flowers on line and got my site from 123 reg, it seems to have gone down, again, is this right can anyone let me know if its maintenance or what thanks gill hi ive stummbled over this site whilst trying to find 123 reg phone number, i sell flowers on line and got my site from 123 reg, it seems to have gone down, again, is this right can anyone let me know if its maintenance or what
thanks
gill

]]> By: Paul Banner http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-39804 Paul Banner Sat, 08 Sep 2007 12:19:34 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-39804 Kirstie, This whole thing has cost me nearly £70, but the amount of time I have spent trying to access my Email doesnt bear thinking about. Its now been 11 days of doing my head in. I have had to leave it alone now as my patience is starting to wear thin. I havent bothered trying to Email the customer support because other bloggers say it can be days on end (if ever) you get a reply. There is no way I am going to dial their premium rate number either, and hand over to them more of my hard earned. Seems to me just another automated money machine, the No.1 priority is to relieve us of our cash. I wish I had read about other peoples experiences before I bothered with 123reg. Kirstie, This whole thing has cost me nearly £70, but the amount of time I have spent trying to access my Email doesnt bear thinking about. Its now been 11 days of doing my head in. I have had to leave it alone now as my patience is starting to wear thin. I havent bothered trying to Email the customer support because other bloggers say it can be days on end (if ever) you get a reply. There is no way I am going to dial their premium rate number either, and hand over to them more of my hard earned. Seems to me just another automated money machine, the No.1 priority is to relieve us of our cash. I wish I had read about other peoples experiences before I bothered with 123reg.

]]> By: Kirstie http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-39795 Kirstie Sat, 08 Sep 2007 10:55:36 +0000 http://www.affiliateblog.co.uk/123-reg-problems-approach-with-care.html#comment-39795 Paul. I have the same problem in that I can't access my mail through the 123 control panel because it consistently rejects my password, even after I've just changed it. Paul. I have the same problem in that I can’t access my mail through the 123 control panel because it consistently rejects my password, even after I’ve just changed it.

]]>